Beach Monograms Guarantee

At Beach Monograms, we stand behind the quality of our products and services. If you are not satisfied with your purchase, please contact our Customer Care team within 30 days of your purchase date. Subject to the criteria outlined below, we will refund the full price of the product in question, excluding postage and processing costs.

Our Commitment to Quality

Each Beach Monograms product is made-to-order using the finest materials and state-of-the-art digital printing, embroidery, and heat press application techniques. We take great pride in ensuring every product meets our high-quality standards.

Refund and Replacement Policy

We are committed to customer satisfaction. However, certain circumstances are beyond our control, and we cannot be responsible for:

• Spelling, punctuation, or grammatical errors made by the customer.
• Low-resolution or poor-quality images uploaded by the customer.
• Design errors introduced by the customer during the design creation process.
• Errors in user-selected options, such as product type, size, or color.

Refunds will cover the cost of the product only and will exclude postage and processing fees. Refunds will be processed to the original payment method within 7–10 business days after approval.

Customer Responsibilities

To ensure your order meets your expectations:

• Carefully review your design and correct any mistakes before placing your order.
• Upload high-resolution images to achieve the best results.
• Double-check all selected options, including product type, size, and color.

While we will work with you to create a print-ready design, we will not process designs that fail to meet our quality standards. If a design does not meet our standards, we will notify you and provide guidance to help you make the necessary adjustments.

Contact Us

If you have any questions or concerns about your order, or if you would like to request a refund, please contact our Customer Care team at info@beachmonograms.com.